FAQ
Sizing & Fit
Most Fernova tees and hoodies are unisex regular fit, made from 90% cotton / 10% polyester fleece (300 GSM) for a relaxed, everyday silhouette. Check the size chart on each product page for exact measurements before ordering, since fit can vary slightly between styles.
Do you ship across India?
Yes, we ship across India. Estimated delivery timelines are shown at checkout based on your delivery pincode.
Is Cash on Delivery (COD) available?
COD availability depends on your pincode and is shown at checkout when you enter your address.
What is your return & exchange policy?
We offer a 30-day return policy from the date you receive your item. Items must be unworn, unused, with tags, and in original packaging. To start a return, email us at reachfernova@gmail.com — once approved, we'll email you the return shipping address and instructions. Sale items and gift cards are not eligible for return. See our full Refund Policy for details.
How do I contact Fernova?
Email us at reachfernova@gmail.com for order, sizing, or return questions.
What are Fernova products made of?
Our sweatshirts, hoodies, and tees are made from a 90% cotton / 10% polyester fleece blend at approximately 300 GSM — soft, breathable, and durable for daily wear. Care instructions: wash inside-out in cold water, dry on low heat, and iron inside-out.