Privacy Policy

 

At Fernova, we recognize the importance of protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our services. Our commitment to privacy is paramount, and we adhere to applicable laws and regulations regarding data protection.

We collect personal information that you provide to us directly, such as your name, email address, shipping address, and payment information when you make a purchase or create an account. This information is essential for processing orders, delivering products, and communicating with you about your transactions.

In addition to the information you provide, we may also collect certain data automatically when you visit our website. This can include your IP address, browser type, operating system, and browsing behavior. This data is used to enhance your experience on our site, analyze trends, and improve our services.

Your personal information is stored securely and is only accessible to authorized personnel. We implement various security measures, including encryption and secure servers, to protect your data from unauthorized access and breaches. According to industry standards, we take reasonable steps to ensure that your information is handled safely.

We may use your information for various purposes, including processing transactions, sending order confirmations, and providing customer support. Additionally, we may use your data to send you promotional materials or updates about our products, but only if you have opted to receive such communications. You have the right to opt-out of these communications at any time.

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except as required by law or to fulfill your order. We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, provided that those parties agree to keep this information confidential.

As part of our commitment to transparency, you have the right to access, correct, or delete your personal information. If you wish to exercise these rights, please contact us directly. We will respond to your request in accordance with applicable laws.

Our Privacy Policy may be updated periodically to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy regularly to stay informed about how we are protecting your information.

If you have any questions or concerns regarding our Privacy Policy, please do not hesitate to reach out to us. Your privacy is important to us, and we are dedicated to ensuring that your personal information is handled with care and respect.